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Contact

Talk to a person

No ticket queues, no chatbots. Call, and someone who can actually resolve your question picks up.

A Prism team member sits at a headset workstation mid-call, listening.

Ways to reach Prism Medical

Call us

Patients, providers and payers: one number reaches the right team.

888.244.6421

Visit or write

Prism Medical Products, LLC
112 Church St, Suite 101, Elkin, NC 28621

Prism Medical on LinkedIn → (opens in a new tab)

Pay a bill

Billing runs through PersonaPay, a secure encrypted portal. We never take payment details by email.

Pay My Bill (opens in a new tab)

Shop consumer products

Everyday home medical products are available without a prescription at our consumer store.

Visit One by Prism → (opens in a new tab)
A note on privacy: this website intentionally has no contact form. Health questions involve protected health information, and PHI does not belong in a website form. Call us instead. It's faster anyway, and it's how we keep your information where HIPAA says it should be.